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Your Team

Weather you know exactly what you want or don’t know where to start, your team of friendly professionals will provide you the customized services you need. Enjoy the flexibility of having us prepare your designs, construct your concepts or take care of everything from start to finish, saving you money with smart solutions along the way.

Our team is your team and we care about your home like it’s our home. Your dedicated designer and project manager will take care of your upgrade from start to finish. Communication is key and we make it easy. With an in-house team you get unlimited access to your designer’s creativity and project manager’s experience. 

Rest assured your designer has a degree and your project manager has a builders license.  Why do you need a licensed builder on your team? Well, anyone can be a renovator but licensed builders are required to have a formal education, continued professional development, a deep understanding of the best building practices and mastery of the BC building code.

Having worked together for years, proving exceptional service and workmanship, we are your team. Benefit from an engineer, quality control officer, certified trades and our collaboration with exceptional architects. 

Ali

Ali grew up on the North Shore and takes pride in making the neighborhood more beautiful for everyone. Having built, designed and renovated custom homes for over 15 years he is familiar with all aspects of the process. His favourite part? Meeting people and helping them confidently channel their excitement and energy into their new projects.

    Ali

    Consultant
    Taylor

      Taylor

      Designer
      Stephen

      Stephen was born into the residential construction world, quite literally, as his father was still building their dream home and his mom was the designer. He grew up with blueprints and sketches in every room of his house. Stephen specializes in obtaining permits and knowing the details of regulations in each municipality. He knows what can and can’t be done… and how to turn can’t into can!

        Stephen

        Project Manager
        Giselle

        With years of professional experience in the design & build industry, Giselle is a graduate from BCIT in Interior Design and has her PMP. She loves balancing creative solutions to beat the goals for time & budget. Giselle creates spaces that are comfortable, functional and inspiring. She believes a good designer will draw a beautiful design, but a great designer will make it a reality.

          Giselle

          Design & Project Manager
          Doug

          Doug’s first project was helping his elementary school friend convert their garage into an amazing party suite open to all of the kids on the block. He loves working with and helping others, so naturally obtained his Project Management Professional certification. Doug excels at realizing practical solutions. He wins smiles by helping save money and delivering impressive upgrades.

            Doug

            Project Manager
            Bob

              Bob

              Project Manager
              Sherry

                Sherry

                Accounting
                Chris

                  Chris

                  Project Coordinator
                  Roger

                    Roger

                    Warehouse Coordinator
                    Adison

                      Adison

                      Design & Permit Specialist
                      Shawn

                        Shawn

                        Project Manager
                        Luis

                          Luis

                          Draftsman
                          Moe

                            Moe

                            Construction Team Lead
                            Hayden

                              Hayden

                              Project Manager
                              Tim

                                Tim

                                Construction Team Lead

                                Available Rebates

                                There are often federal, provincial, and/or municipal rebates promoting environmentally friendly initiatives for renovations and new builds. My Upgrade will inform you of the relevant rebates, key steps such as pre-inspection, and help you save money and the planet. Want to check it out on your own? Here is where you can get started:

                                Federal Rebates

                                Greener Homes Grant

                                BC Rebates

                                Better Homes Rebate Factsheet (Sept2021)